Returns & Exchanges
At The Iron Snail, we stand by the quality of our garments and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We want to ensure your gear fits perfectly and lasts a lifetime, so we make the reconciliation process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the pre-paid shipping label provided via email and securely package your items in their original mailer.
Drop Off Package
Hand your package to the designated carrier or drop it off at any official collection point within 7 days of receiving your label.
Quality Inspection & Refund
After our warehouse team inspects the garment for quality, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing